Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come ApartSticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart by Haydn Shaw
My rating: 5 of 5 stars

This book should be required reading for all adults. I cannot get enough “learn on” in generational differences. The information is relevant…fascinating…and spot on!! Understanding generational differences is invaluable for those who lead people, but it also serves the same level of importance to anyone who interacts with people across the generations (read: ALL OF US).

Whereas Haydn Shaw’s other book, Generational IQ, focuses more on how generational differences impact the church, Sticking Points speaks to secular businesses. Some of the information overlaps between the two books, but his examples and illustrations in Sticking Point relate specifically to the general workforce.

The phrase “sticking points” refers to those areas we tend to get in a huff over because of differing opinions, preferences, thoughts that vary across the generations. The premise of this book is to not let those “sticking points” pull your team apart, but instead let the “sticking points” be the glue that further strengthens the working bond in you team. He lays out a 5 step process on how to make this work. At the end of this book are 12 common sticking points that employees/employers regularly encounters and in these 12 examples, he shows you step by step how to approach the sticking point.

Both of Haydn Shaw’s books (Generational IQ and Sticking Points) will help you STOP focusing on the WHAT…meaning he steers you away from focusing on those things that drive you nuts (like someone texting on their phone during a meeting). Instead he helps you understand the WHY…and when we understand WHY someone does what they do, there is much more grace and understanding.

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